Software developer, web programmer, and support engineer with expertise in
Linux/UNIX, software development and testing, IT customer and technical
support. Skills include:
- Lifelong use of computers
- Extensive C programming experience
- Extensive UNIX scripting experience
- Four years of Python experience
- Expertise in PHP, CSS and other web design languages
- Extensive experience managing office Windows and Linux computers
- Customer and technical support experience
- BA in Computational Linguistics, Magna Cum Laude
- Spanish-language fluency
2010 – 2014
Flight Lookup
Applications Engineer
Developed and performed SQA for back-end dynamic
web applications
- Made front-end facing web pages using PHP and backend pages using
Python WSGI
- Created Python back-end to provide data to web front-end
- Used Celery, MongoDB, sqlite3, Rackspace’s cloud files API, among
other technologies.
- Designed and performed SQA automation using Perl and UNIX shell
scripts
- Maintained, updated, and implemented various services used by
the company
2001 – 2010
MaraDNS
Open-Source Software Developer
Single-handedly created a notable Internet DNS
server
- Designed and implemented a program providing a complex Internet
service (DNS)
- Used UNIX Sandboxing and other techniques to minimize
security issues
- Created and maintained the project’s web page
- Technologies used include: C, Perl, UNIX Shell scripts, HTML, CSS,
and networking
2006 – 2010
Kreston Accounting
Translator; Computer and IT Support; English Teacher
Translated documents, fixed computers, and provided
ESL instruction
- Designed and hosted web pages, converting provided documents in
to HTML, JavaScript, and CSS
- Implemented an online survey using a word processing documents as
a template
- Translated communications, proposals, and documents from Spanish
to English
- Improved productivity by solving problems with employees’ computers
- Communicated in both English and Spanish with employees and customers
2003 – 2005
California State University, Fresno
Web and Database Developer
Designed and implemented a dynamic web site
- Made a web page to help linguists research languages
- Technologies used: PHP for the dynamic page, MySQL for the
database backend
- Wrote scripts in PHP and other UNIX scripting languages to
automate tasks
1998 – 2001
InterLoc Global Solutions
IT and System Administration
Kept the computers running for an entire company
- Troubleshooting and resolving problems with our employees’ desktop computers
- Deploying and administrating our server room Red Hat Linux systems
- Designing the web page for the company
- Technologies used include: Apache, Qmail, BIND, Djbdns, and my own MaraDNS
1995 – 1998
Netcom
Electronic Technical Support; UNIX Software Developer
Created the automation infrastructure for an
entire electronic support team
- Developed a system to automate the answering of email
- Removed a backlog of over 12,000 emails
- Developed a number of data mining applications to track
employee productivity
- Provided technical support to both residential and business customers
Education
2002 – 2005
California State University, Fresno
Bachelor of Arts in Computational Linguistics
Magna cum Laude. Distinguished student of the year for
the linguistics department.